IRE CMDB

[Mark Wood]

Hello team,

I want ServiceNow Discovery to update existing CIs only. It should not insert any new CIs. How can we achieve this using the Identification and Reconciliation Engine (IRE)?

thank you.

[Mahathi]

Hi @Mark Wood ,

You should be able to use a Data source rule to do this. 

Please find the below link for reference. 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag...

Please mark as helpful and accept as solution if it was helpful in anyway.

Regards,
Mahathi

[Mark Wood]

Thank you @Mahathi 

[Mahathi · Accepted solution]

Glad it is helpful @Mark Wood 

If it has solved your problem, Please accept as solution so it can help other people in the community with similar questions.

Regards,
Mahathi