IRE CMDB

[abhijeetpaw]

Hello team,

I want ServiceNow Discovery to update existing CIs only. It should not insert any new CIs. How can we achieve this using the Identification and Reconciliation Engine (IRE)?

thank you.

[MahathiVeeR]

Hi @abhijeetpaw ,

You should be able to use a Data source rule to do this. 

Please find the below link for reference. 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag...

Please mark as helpful and accept as solution if it was helpful in anyway.

Regards,
Mahathi

[abhijeetpaw]

Thank you @MahathiVeeR 

[MahathiVeeR · Accepted solution]

Glad it is helpful @abhijeetpaw 

If it has solved your problem, Please accept as solution so it can help other people in the community with similar questions.

Regards,
Mahathi