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IRE CMDB

abhijee
Tera Contributor

Hello team,

I want ServiceNow Discovery to update existing CIs only. It should not insert any new CIs. How can we achieve this using the Identification and Reconciliation Engine (IRE)?

thank you.

1 ACCEPTED SOLUTION

Glad it is helpful @abhijee 

If it has solved your problem, Please accept as solution so it can help other people in the community with similar questions.

Regards,
Mahathi

View solution in original post

3 REPLIES 3

MahathiVeeR
Giga Sage

Hi @abhijee ,

You should be able to use a Data source rule to do this. 

Please find the below link for reference. 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag...

Please mark as helpful and accept as solution if it was helpful in anyway.

Regards,
Mahathi


Thank you @MahathiVeeR 

Glad it is helpful @abhijee 

If it has solved your problem, Please accept as solution so it can help other people in the community with similar questions.

Regards,
Mahathi