Is it not possible to select the request item table for flow trigger?
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‎10-18-2023 12:51 AM
How should I create a Flow if I want to trigger "When a certain checkbox field of a submitted CatalogItem is checked"?
I couldn't seem to select the table of request items in the flow's trigger.
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‎10-18-2023 04:19 AM
Hi @Ayano01 ,
1)Trigger condition will be submit catalog item
2)Get the checkbox variable and then take if logic and checkbox field is checked to true exicute flow.
Thanks,
Anand
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‎10-18-2023 04:32 AM
Your trigger should be on RITM table
A separate plugin is required for this
- Plugin name - Flow Designer support for the Service Catalog plugin (com.glideapp.servicecatalog.flow_designer)
Flow designer does not trigger on Request Item [sc_req_item] and Catalog Task [sc_task]
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader