Is it possible to apply AI search to Agent assist?

JordyZ
Mega Sage

‎03-15-2024 02:53 AM

Hi,

 

I'd like to know whether AI search is applicable in Agent Assist in Contextual Side panel in next experience (workspace). If so, how would I set this up?

JordyZ_0-1710496342985.png

Any help would be appreciated!

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-15-2024 03:08 AM

Hi @JordyZ 

 

Something similar

 

https://www.servicenow.com/community/developer-forum/enable-ai-search-for-agent-assist/td-p/2635709

 

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JordyZ
Mega Sage
In response to Dr Atul G- LNG

‎03-15-2024 03:18 AM

Hi @Dr Atul G- LNG , thanks for your reply.

 

I've also seen this post, but no solution was provided. That's why I'm opening a new thread, hoping someone can provide an answer 😀

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Dr Atul G- LNG
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In response to JordyZ

‎03-15-2024 03:23 AM

hahaha.... Sure @JordyZ 

 

Let's keep thread alive.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Anurag Tripathi
Mega Patron
Mega Patron

‎03-15-2024 03:22 AM

Do you mean AI search or Now Assist (Gen AI) ?

 

-Anurag
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