Is it possible to apply AI search to Agent assist?

[JordyZ]

Hi,

I'd like to know whether AI search is applicable in Agent Assist in Contextual Side panel in next experience (workspace). If so, how would I set this up?

Any help would be appreciated!

[Dr Atul - LNG]

Hi @JordyZ 

Something similar

https://www.servicenow.com/community/developer-forum/enable-ai-search-for-agent-assist/td-p/2635709

[JordyZ]

Hi @Dr Atul - LNG , thanks for your reply.

I've also seen this post, but no solution was provided. That's why I'm opening a new thread, hoping someone can provide an answer 😀

[Dr Atul - LNG]

hahaha.... Sure @JordyZ 

Let's keep thread alive.

[Anurag Tripathi]

Do you mean AI search or Now Assist (Gen AI) ?