Is it possible to apply AI search to Agent assist?

[JordyZ]

Hi,

I'd like to know whether AI search is applicable in Agent Assist in Contextual Side panel in next experience (workspace). If so, how would I set this up?

Any help would be appreciated!

[SohamTipnis]

Hi @JordyZ,

You can refer to this documentation:

https://www.servicenow.com/docs/r/platform-administration/ai-search/overview-ais.html

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10