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Is it possible to hide the top navigation bar?

Yann Dubois2
Tera Expert

I've created a NOW Experience application and the client would like to have the top navigation bar - the usual ServiceNow header nav bar - not display while users are using the application.  So either, 1) disable the nav bar while navigating the experience pages, or 2) disable the nav bar based on roles.

Just to be crystal clear, I'm referring to the nav bar outlined in red:

YannDubois2_0-1776809637579.png
Is this possible?   Not just to disable or remove menu items, but to hide the entire bar when the user opens the homepage of the application.

3 REPLIES 3

Huynh Loc
Mega Sage

Hi @Yann Dubois2 ,

No – out of the box, you cannot fully hide the global top navigation bar in a NOW Experience application, either per page or per role.
You can hide or restrict individual menu items, but the entire header itself cannot be conditionally removed for specific experiences or roles.

This behavior is by design in the Next Experience (Polaris) UI.

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

 

Tanushree Maiti
Kilo Patron

Hi @Yann Dubois2 

Full Navigation bar - you can not Hide. Not suppotred feature OOB.

 

Alternative Solution:

Each Menu (like All, History) you can make hide/visible based on Role.

Navigate to Unified Navigation Menus

 

TanushreeMaiti_0-1776829273128.png

Open the record , Based on your requirement set role, activate/deactivate it.

Screenshot 2026-04-22 091149.png

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

AndersBGS
Tera Patron

Hi @Yann Dubois2 

 

@what is the business value exempt that the client it stating this? I would always challenge this as you are trying to remove an OPTB behaviour which helps fulfillers navigating the application for next experience.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/