Is Software Discovery different from Normal Discovery?

[Hrishabh Kumar]

I have knowledge on Normal Horizontal Discovery and it's working. I want to know that is software discovery different from normal discovery?

1. What is the whole process of Software discovery?
2. How is data populated in "cmdb_sam_sw_install" table ?
3. Do we use Discovery scheduled and patterns in software discovery also?

I will require a detail understanding of this. Feel free to add any other important concept in Software discovery.

[Community Alums]

Hi @Hrishabh Kumar ,

for both It's the same thing!!

Learn more Software discovery 

[Sohail Khilji · Accepted solution]

Hi @Hrishabh Kumar ,

So, ServiceNow Discovery automatically identify devices and applications on your network. It uses various methods like SNMP, WMI, SSH, and probes to collect information from devices...

While the discovery process,  Discovery identifies software installations on devices within your network. This could include operating systems, databases, middleware, and other applications etc..

Once software installations are identified, data is populated to CMDB in "cmdb_sam_sw_install" table. This table stores info on s/w installations, including details like s/w name, version, vendor, install date, and associated hardware.

FYI > The software discovery data in the CMDB can be integrated with ServiceNow's Software Asset Management (SAM) module.

And talking about patters, Yes there are designated patters which which servicenow uses to identify software while doing normal discovery  based on characteristics such as file paths, registry entries, or other attributes unique to the software. 

I hope tthis info helps...

[Hrishabh Kumar]

Hi @Sohail Khilji 

Thanks for the explanation.

What about discovery schedules, we use discovery scheduled here as well?