Is the Application Service wizard editable?

samrnixon
Kilo Contributor

I am becoming aware there are a few different ways to create an "Application Service" in the Paris version. I am wanting to add some of my own fields to the Create New Application Service wizard and I am wondering if this is even possible. I cannot seem to find a way of doing it. Here is a screenshot of the form I am talking about.
find_real_file.png

Is there a way by scripts or studio application files to maybe add a 4th step to the creation process seen above? Or something similar?

Or should I use the "it_service_view" instead which seems to be more of the "manual" way of creating an Application Service?

4 REPLIES 4

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

As far as i know that is not possible because if you see the URL there is a page called as "$csdm_app_service.do" which starts with $ which is private page. We cant edit this page. Looking for view or property is there is anything.


Thanks,
Ashutosh

Is there any documentation on this that I can read?

HI,


NO, but as per experience whatever starts with $in url is private and not editable.

Thakns,
Ashutosh

KB0993250 
 

Can we add new fields to $csdm_app_service.do page when loading an application service

 314 Views  Last updated: Feb 3, 2022  Public  Copy Permalink

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993250