Is there a hard limit to the amount of in- and outbound api calls ?
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7 hours ago
Hello Community,
When making and receiving api calls, does Servicenow impose a hard limit on the *amount* of calls ? For example, a monthly limit which might depend on the subscription. The more expensive the subscription, the more traffic is allowed, etc... Or are these hard limits ? Or no limits ?
A second question is about the maximum *rate* of api calls. I assume a Servicenow instance will respond with 429's when the rate exceeds a certain maximum. Is there an official ceiling to this rate ? Or maybe, this really depends on the subscription ?
THX
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6 hours ago
Refer the below link and search "ServiceNow API Rate Limits" , it will be good reference point
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6 hours ago
there is configuration to add limit for inbound
I believe nothing is present for Outbound
Inbound REST API rate limiting
good explanation here
ServiceNow API Integration: A Comprehensive Guide
Enforces rate limits on your API endpoints to prevent excessive inbound REST API requests
Working with ServiceNow REST APIs: 4 Key Types, Rate Limits, and Explorer
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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6 hours ago
Technically, there is no limit, but depending on the calls and how they are made, you may run into license issues. But that's also ServiceNow handles very smoothly: you just continue making the calls, they just start billing you more. So get in touch with your account rep to get your own specifics.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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6 hours ago
So there are license limits. Is this something I can lookup ?