Is there a hard limit to the amount of in- and outbound api calls ?

[JG6]

Hello Community,

When making and receiving api calls, does Servicenow impose a hard limit on the *amount* of calls ? For example, a monthly limit which might depend on the subscription.  The more expensive the subscription, the more traffic is allowed, etc... Or are these hard limits ? Or no limits ?

A second question is about the maximum *rate* of api calls. I assume a Servicenow instance will respond with 429's when the rate exceeds a certain maximum. Is there an official ceiling to this rate ? Or maybe, this really depends on the subscription ?

THX

[JG6]

Okay, but are there limits for the vanilla, out of the box, Servicenow instance ?

[Mark Manders]

Since it depends on your license, you should get in touch with your account rep, because OOB/vanilla only means that it's not configured yet. That doesn't tell us anything about any limits, because, technically, there aren't any. You can set them, but that's not your question (see Ankur's link how to set them).