Is there a way to check what inbound email action was used on a certain email?

[Jasmine9]

As the title says, I'd like to check which inbound email actions were used on a specific received email. I am looking at the email log, but I'm not sure how to extract the information I want from it.

[Aman Kumar S]

Based on the email body, and table in which the records are being directed to, you can use that as reference

[Ian Mildon]

In System Logs > Emails open the email record and in the Email Log related list, look for "Processed" in the Message column.

That would be the one that ran, as all others will show as "Skipping"

[Jaspal Singh]

Do below.

Navigate to System Logs >> Emails & filter by Received.

Open the record & look for related list Email log. One that is Processed Keyword in message field is the inbound action used for processing.

[Qamber Ali]

Thanks, that has saved my day 😊