Since you are displaying the Requested_for field from the Request table on the RITM and SCTASK table you will need to make a couple of changes.
Client Script for sc_req_item table:
function onLoad() {
var callerLabel = $('label.sc_req_item.request.requested_for');
var callerField = $('sys_display.sc_req_item.request.requested_for');
if (!callerLabel || !callerField)
return;
var number = g_form.getValue('number');
var ga = new GlideAjax("isVIP");
ga.addParam("sysparm_name", "vip");
ga.addParam("sysparm_numnber", number);
ga.getXML(vipCallBack);
}
function vipCallBack(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var callerLabel = $('label.sc_req_item.request.requested_for').down('label');
var callerField = $('sys_display.sc_req_item.request.requested_for');
if (!callerLabel || !callerField)
return;
//check for VIP status
if (answer == 'true') {
var bgPosition = "95% 55%";
if (document.documentElement.getAttribute('data-doctype') == 'true')
bgPosition = "5% 45%";
callerLabel.setStyle({backgroundImage: "url(images/icons/vip.gif)", backgroundRepeat: "no-repeat", backgroundPosition: bgPosition, paddingLeft: '30px' });
//set callerField color
callerField.setStyle({color: "red"});
} else {
callerLabel.setStyle({backgroundImage: ""});
callerField.setStyle({color: ""});
}
}This is assuming your Form Layout shows Request.Requested for as a selected field
Then you will need to create a Script Include with the Client callable box checked:
var isVIP = Class.create();
isVIP.prototype = Object.extendsObject(AbstractAjaxProcessor, {
vip: function(){
var number = this.getParameter('sysparm_numnber');
var gr = new GlideRecord("sc_req_item");
gr.addQuery("number", number);
gr.query();
if (gr.next()) {
return gr.request.requested_for.vip.toString();
}
},
type: 'isVIP'
});This is the Client Script for the sc_task table:
function onLoad() {
//Type appropriate comment here, and begin script below
var callerLabel = $('label.sc_task.request_item.request.requested_for');
var callerField = $('sys_display.sc_task.request_item.request.requested_for');
if (!callerLabel || !callerField)
return;
var number = g_form.getValue('request_item');
var ga = new GlideAjax("isVip");
ga.addParam("sysparm_name", "vip_sctask");
ga.addParam("sysparm_numnber", number);
ga.getXML(vipCallBack);
}
function vipCallBack(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var callerLabel = $('label.sc_task.request_item.request.requested_for').down('label');
var callerField = $('sys_display.sc_task.request_item.request.requested_for');
if (!callerLabel || !callerField)
return;
//check for VIP status
if (answer == 'true') {
var bgPosition = "95% 55%";
if (document.documentElement.getAttribute('data-doctype') == 'true')
bgPosition = "5% 45%";
callerLabel.setStyle({backgroundImage: "url(images/icons/vip.gif)", backgroundRepeat: "no-repeat", backgroundPosition: bgPosition, paddingLeft: '30px' });
//set callerField color
callerField.setStyle({color: "red"});
} else {
callerLabel.setStyle({backgroundImage: ""});
callerField.setStyle({color: ""});
}
}Assuming the SCTASK form Layout shows Request Item.Request.Requested for as a selected field
Then, to show the icon on the RITM and SCTASK table list views, assuming the list layout of each contains Request.Requested for, all you need to do is change the Value of the Style that you created to show the icon on the sc_request table, and it will show on all 3 tables!
