Is there an ability to change an article template on a created draft knowledge article
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‎09-14-2024 08:53 AM
I would like to know if there is a way to change the article template once an knowledge article has been drafted. For example, an article is created with a standard template, but then the owner wants to change it to the how to template, can that be done without creating a new article
Please suggest.
Thank you
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‎09-15-2024 05:25 AM
No. Just delete it (copy already entered information) and create a new one with the correct template.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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