Is there any possibility to hide a button "Add new list" for specific teams in agent workspace ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-12-2023 10:25 AM - edited 07-12-2023 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-12-2023 03:00 PM - edited 07-12-2023 03:13 PM
Try setting up via AC for sys_aw_my_list.create and/or sys_aw_my_list.write
Just create a new role ("workspace_mylist_allowed" for instance) and give it to everyone except for those in the assignment group in question and then require that role here.
Also --- this won't remove the button, it will just prevent them from creating them...Agent Workspace will still behave in a way that makes it seem like the list is being created, but it won't be.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 01:22 AM
Hello Marshal
Thanks for your reply.
Giving a custom role to all user profiles is restricted in my project, so is there any anyway to write a script to restrict from creating new list if the logged in user belongs to member of assignment group.
Thanks in advance
Nagurbi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 08:11 AM
Gotcha...you could try scripting an advanced condition on the same AC rules which glide to sys_user_grmember to check membership of the specific group (or not, in your case).