Is there any way to make selected fields read only in list view using Oncelledit function

k_jayanth · ‎10-05-2016

I need to make active, priority and state fields read only in list view of the problem records, how can i make it without using ACL's.

Thanks,

Jayanth

Chuck Tomasi · ‎10-05-2016

The proper way is to use an ACL to prevent people from editing these. That's my first and best recommendation. Even if you don't have access to create the ACL, find someone who does and assign this requirement to them.

Using onCellEdit means the person already has access to edit the element. I suppose you could simply replace the newValue with the oldValues in the script. The user would think the made an edit, but actually didn't. You may even be able to just disable the callback statement.

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Pradeep Sharma · ‎10-05-2016

Hello Jayanth,

I agree with Chuck on this one. The best approach would be to create ACL's and prevent people from editing these.

Reference:

http://wiki.servicenow.com/index.php?title=Security_Best_Practices

http://wiki.servicenow.com/index.php?title=Using_Access_Control_Rules

k_jayanth · ‎10-05-2016

Thank you chuck for the advice,

I have been trying to convince to use ACL, but we have to create 3 ACL's for 3 fields but they want everything to be done in one business rule or one client script. So if there is any way to do it please mention or else i will go with the ACL's.

Thank you,

Jayanth

Chuck Tomasi · ‎10-05-2016

I propose that having one business rule or client script is harder to maintain (if even possible.) In the case of client scripts, you react to one field (in the case of onChange and onCellEdit) only so you MUST have more than one client script.

Please use ACLs as they are easier to support/maintain and provide a better user experience. Choosing to do otherwise in this case carries risk that you must be willing to accept.

k_jayanth · ‎10-05-2016

Thank you chuck,

Will go with the ACL's.

Chuck Tomasi · ‎10-05-2016

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Thank you