Is there any way to open/download attachments without login into SNOW?

[Nani6]

Hi All,

I have a requirement to send notifications from SNOW with attachments. So I have written the email script and it works but the problem is that in order to open the attachment, the user must be signed in to SNOW, otherwise, they are not able to open the document. 

Is there any way to open/download the attachment without login in to SNOW?

Any help would be greatly appreciable. 

Thanks

Shrikanth

[Ankur Bawiskar]

Hi Shrikanth,

your RITM doesn't have the attachment?

If not then this checkbox won't work.

From where you are picking the attachment i.e. table?

Regards

Ankur

[Nani6]

Issue got fixed. That was an ACL issue.

Thanks for your help.

[Ankur Bawiskar]

Can you also mark the answer as correct and mark helpful. Thanks in advance.

Regards

Ankur

[Ankur Bawiskar]

Hi Shrikanth,

Any update on this?
Can you mark my answer as correct, helpful if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

Regards
Ankur

[cspra]

Hi, How did you resolve this via ACL?