Hi , I got an issue like the service operation workspace has related lists inside the "related records" tabs that come after the details tabs.(pic1 - screenshot) So is it possible to make it to horizontal way just like it is in csm / fsm workspace (...
Hi,' need help for downloading Report in excel format. the process i followed is as below.goto Reports -> Create new -> View the list of incidents when configured and Clicked on Run it got saved Now when i try to download it was showing only pdf opti...
Hi All, I want to disable the i button beside a reference filed on incident form but i am not able to do using "Read only click through" as it works for readonly fields. please suggest some solutions. Thanks, Pankaj Kumar
Hello. I want this client script to display "0" in a text box when the user has the role "admin" and has checked the checkbox "choice_1".The checkbox is in a variable set in my catalog item where this client script is.Currently my script is not worki...
Hi All,I need to remove specific role from 2k users.I need to remove role which are inherited from group. I want to remove only the role to the users not in the groupI have email id and userID as unique field.I want to write a schedule job for this a...
Hi, In workflow, I have a create task activity. It is not moving to next activity after creating the task, still at running only. Tried to update assignment group and state values on the task after this create task activity. Even though its not movin...
So basically I have used gr.addEncodedQuery for getting the sys_id for a catalog item from sc_cat_item table.GR.addEncodedQuery('cat_item=5ef6781b53131300afffddeeff7b1277'); Now there is an error from TPP instance certification test that says that yo...
Hi All, Please help with the Flow designer issue. Flow execution is failing to start flow once the item is submitted. It is not able to recognize related request numbers. Tried the Wait condition action, but still getting the issue.
Hi Team,Configurations: We need to give access to users (who don't have admin access) to create new applications under the Studio Module.sn_g_app_creator.app_creatorsn_g_app_creator.global I trying it with the below roles, but it's showing loading, a...
Good day everyone, i have a tricky request.... I created this form and base on certain amounts the users input it will determine how many approvers are needed but also how many choices they can choose from the reference field ex. if ( totals < 5000) ...
Hi Friends,We have scheduled report witch runs periodically.We have selected the Omit if no records but still It is sending the report to users when there is no data also.Please guide me how to identify the problem and help me on this issue.Thanks in...
Hi Experts, Need to cancell the RITM, if we can the sc task through workflow for specific SR FORM.please assist me asap. will appreciate you. Thank you.
Hi all,we have this requirement to send survey response of a user to a manager through email.i know responses are saved in metric results table. But where is the form view of response present? If form view is not available can i create it? Please hel...
Hello, I have a requirement. The business wants to send a specific approval request notification in case of a specific catalog item. I see that the Approval Request notification is triggered by an event, which is platform-wide, and I could not find a...
Hi Team,I need to make two sections of the container marked as 1 and 2. Marked as 1 in the below screenshot should be in the different color and marked 2 in the below screenshot, there should be background image and search tab and text should be in t...
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