Certificate Management - OOB Manual Catalog items flow for Request and Renew Certificate - Article
Certificate Inventory Management Catalog Item Procedure to request certificatesApplication Scope is Certificate Inventory and Management. Navigate...
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Using JAVA code in servicenow
Hi, Is there any ways we could use java code in ServiceNow? We're trying to integrate with a third-party application without using REST functionality. So, our JAVA code is expected to import java packages and call third-party API. Thanks.
Send the same email notification to different users when a new demand is created?
I'm trying to send out an email notification when a new demand is created BUT it will only go to certain people based on who opened the demand. Example: Someone from HR created a new demand and this email notification should go to people who are taki...
"Restrict incident views based on the company assigned to the incident
Hi everyone!i need to Restrict incident views based on the company assigned to the incident, and users within a group with that company will only be able to view those incidents.i am doing it with a Business rule before query and this is my script: (...
trigger slack message in servicenow
Hi All,I have this new request to send slack message in servicenow using scheduled job Any existing script include I can utilise for this?How should I fetch data using scheduled job? I am newbie to this integration Please feel free to share your thou...
Edge Encryption on ServiceNow Overview
You've likely heard of edge encryption, but may not understand what it is or how it applies to ServiceNow. Hopefully, I can help with that!What is Edge Encryption?Edge Encryption is a security mechanism that encrypts sensitive data as it enters and e...
Workspace view is different when new record is created from related table
Hello all, I have come across a unique issue and could not find any answers nor could I figure this out on my own. Here is the background: I have two separately scoped applications Scoped App A and Scoped App B. I have created reference from Scoped A...
How to close sctasks if related RITM is getting cancelled?
To automatically close scheduled tasks (sctasks) in ServiceNow when the related Requested Item (RITM) is getting canceled, you can achieve this through Business Rules or Script Actions. Here's a basic outline of how you can implement this:1. Identify...
Resolved! tree_picker question
Hi,I have created a table extending the task table. For the Assignment Group, we have the attribute tree_picker=true. It is all working fine. I want to replicate the same structure to Assigned to and it doesn't work. Is there any reason? Kindly help...
Sync file to instance error in Servicenow @extension for VS code
Hi, After making some changes to the file with VS code, synchronization doesn't work for the following reason: Syntax errors detected in BCPDependencySnapshotUpdateStrategyBase.script.js -> Definition for rule 'glide/use-updatemultiple' was not ...
ZenGRC - Servicenow integration.
Hi team, Has anyone use ZenGRC servicenow connector to integrate ZenGrc with servicenow.I want to understand in case any one faced any issue while installing the app that ZenGrc is offering to connect servicenow.
Resolved! Track RITM count submitted on a particular catalog item
Hello, I have been struggling to develop a script that will give me the total RITM count where the user has been the "who is this request for" for a replacement card. Then, I need to store that count into a variable (Replacement Card Count) that is n...
What is 'Sys class path' [sys_class_path] field?
1. What is 'Sys class path' [sys_class_path] field? 2. Is there any scenario where one uses that field?
Field Decoration for Multi Line fields
Hi All,I need to add field decoration for a multi line field to invoke an UI Macro. I know it doesn't work with Dictionary Attributes since its an multi line field. Any other way to achieve this.Actual requirement is, I have a multi line field (Field...
