Hello ServiceNow community. I hope you're doing well. I'm currently attempting to create a pop-up message showing a user's department in ServiceNow once their profile record is selected on the sys_user table. I attached my solution below which I thou...
Typically, I would create an auto-forward rule for the email account and process the email with an inbound action. We have a business requirement to use an API instead of auto-forwarding sensitive emails. Has anyone been able to connect to Exchange v...
Is there a way to hide the paperclip icon on the Service Portal in the Activity tab when posting comments? We already have the 'Hide Attachments' option checked on the record producer.
In the Employee Center we setup a Submit a Request that uses several Variable Sets. There are several fields in the variable sets which are reference or list collectors that pulls data from three separate configuration items tables. In flow designer...
Hello Experts,I have written the script below, which is almost functioning correctly. However, when I print the results, duplicate values are displayed. I want to obtain unique values. var manager = []; var users = []; var usr = new GlideRecord('sys...
i am new in service now and i want to genrate oauth token by busineess rulekindly suggest
Hi All, We have a requirement to auto populate the assignment group based on updating the configuration item field on the Incident table. Note that this is not just for a single record, there should be several records like that which needs to be upda...
Hi All!Are there any specific trainings available on Now learning or elsewhere which will teach you the intricacies of configuring workspace UI?
Hi all Has anyone encountered an issue with the unsubscribe link not working when you click on it to unsubscribe yourself from that emailWhat could be the reason it will not work, what can Iook at This appears to be a general thing within the instanc...
Hi ServiceNow Community,I have a requirement where I have to share the ServiceNow REST API Endpoint of few tables (Ex: Story, Project, etc) which will be used in Power BI to fetch data from ServiceNow to create reports. For this I have made use of th...
Does anyone know how KB summaries are generated under search results? I notice that the summaries use the search word to show every instance of the search word in the article, but does anyone know where this can be found in the widget? I've spent qui...
Hi,I can see that the use of public Satellite is not for production, I was wondering if then is fine when using OTeL collector to send data to ingest.lightstep.com:443 as explained here https://docs.lightstep.com/docs/ingest-metrics-otel-collector.Th...
Hi guys, I need advise/assist on the requirements that I wanted to do. In my release tasks table, there is 2 sub task. How can i update the planned start date for 10.02 when 10.01 planned end date close or complete. Planned Start date (10.02) = Plann...
Hi, I recently discovered that I'm using deleteMultiple() on a table with currency fields. Now, the application this regularly happens in has been running without problems for a couple of months in production. I'm curious, what are the consequences f...
1 user need to be read only but snc_read_only role should not be used what is the process? and create a new ACL for it.Thanks in advance!
