Hi, I have one requirement in which I need to hide the attachment icon from portal when the ticket is in closed complete/ closed cancelled/ Review state. I tried client script but that is working in native UI not in portal. Please help to complete th...
Hi Experts, As per below information, Agent location history map must be visible Field Service -> Dispatching. But its not visible. https://docs.servicenow.com/bundle/vancouver-field-service-management/page/product/field-service-management/task/view_...
Hi All, there is one user profile with admin role .. with this profile one is unable to create actions in flows . Any idea why?
Hi Experts I want to remove the Review state of my change request life cycle form. How to do that.Thank you.
Hi Experts,I assigned one of the incident ticket to network group and the group members are empty. When ever the assignment groups are empty. I want to restrict to submit the incident record.Thanks in advance.
Hi Everyone, I am Practicing custom application on my PDI. Which to schedule date field. I need to verify and validate make not more than four records cannot be scheduled per date.also, it would better if is possible to show this record in a calendar...
Hi Team, I have integrated JIRA and servicenow .Integration is working fine ,Desc and shortDESC getting Updated in ServiceNow if I change it in JIRA .However not able to Update the comment from JIRA to ServiceNow,In the flow execution work note val...
Hi,I have written a server side script in ATF to list the list of the records which match the encoded query condition. The records which match the condition are 110. I am unable to get the list of records. Please help me update the script. Kindly hel...
Hi geeks,Most of you would have seen this email from ServiceNow with the subject "SSL certificate notification: Be informed"Anyhow pasting the content of the email below.SSL certificate notificationBe informed • No downtime • March 2024We like to kee...
Hi everyone, Im trying to create a UI Action that will redirect the user from the "Problem" to the Catalog, and when the user opens a "Incident" or a "Ritm" the "Parent" field should be the number of the problem is was created from, but Im not being ...
Hey experts,Using Script Include, how do I write a condition that checks whether the CI has a Parent, assuming I'm looking at the cmdb_rel_ci table Thanks in advance
HiHow to attach any files to the incident record through inbound email action.In the instance there is a OOTB create incident inbound email action but there is no any attachment related code over there.
Hi Experts When I click on my incident caller details. I want see only User Id and email address. How to achieve this task. Thanks in advance.
Hi, When I am trying to create a normal and emergency change form and filling and once after saving the form it will getting the error.I want to know because of why this error is comming?Can you please suggest on this. It will be helpfull. Thanks in...
Hello Community team, I want to install Mobile Punlishing (com.glide.sn-mobile-whitelabel) plugin in my PDI. Where it is available in the plugin list or in the ServiceNow store? is it paid? Regards,Sujit Jadhav
