is there any way to show the document to the user based on the group role in portal?
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08-22-2024 12:32 AM
Hi,
I want to show the document based on the group role or criteria ( if possible in portal), is there any module available in the system to provide such features. please let me know.
Thanks
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08-22-2024 12:34 AM
You can create user criteria and add to the knowledge base.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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08-22-2024 12:35 AM
@Nawal Kishor S2 You can create a Knowledge article with a user criteria applied on it. This Criteria will check for the user role and give them the access to the KB article.
Please mark the response helpful and accepted solution of it addresses your question.
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08-22-2024 12:37 AM
You can control the widget visibility based on role. Refer this for more details.
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08-22-2024 12:37 AM
Thanks for the reply, I don't want to attached with the KB, is there any specific things for it.