Is there any way to turn off All push notifications on Now Mobile App?

[rakesh115]

I know users can turn on/off notifications in their phone settings and that there is a general on/off push notification setting, but is there a way to turn off or Active false push notifications from native for Now Mobile App?

Thank you,

@rakesh115 

[Dr Atul G- LNG]

Hi @rakesh115 

Might be helpful

https://www.servicenow.com/community/mobile-apps-platform-forum/is-there-any-way-for-users-to-turn-o...

[rakesh115]

Hi @Dr Atul G- LNG ,

that link is for Agent Mobile, any solution for Now Mobile ?

thanks

[Dr Atul G- LNG]

Hi @rakesh115 

I believe what Ankur suggested is correct. Go to sys_push_notif_app_install and disable it. From the screenshot, I can see that the first entry is related to the Now Mobile app. Please make that active = False.

[Ankur Bawiskar]

@rakesh115 

this table "sys_push_notif_app_install" holds the info for the users who have allowed push notifications earlier, simply make them inactive so that they don't get it going forward.

If my response helped please mark it correct and close the thread so that it benefits future readers.