Issue saving, submitting or updating record (Invalid Update; Match not found, reset to original)

[jmichael]

Hi All,

Having an urgent issue, not able to update record because of an invalid error. I've checked my business rules, and nothing is running on a related table that would be conflicting. Not sure where to go or what a solution could be. I've also checked through my referenced tables and those sources, there is data present, don't think it could be formatting or lack of a value. I have a Client Script pulling data from one table based on a core value and its populating a description (without error) but not the measurement piece. My info icon is showing no preview available but so once cleared if I manually set the same value as my client script fills in manually I can save the record just fine. This is not making sense, I can clarify if I haven't explained it well.

TL;DR Issue:

Updating record via a reference.

When saving it clears reference and says Match not found, reset to original causing an Invalid update.

Can update the record manually with same value and save.

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[Michael Fry1]

Sounds like you need to enable debugging so you can figure out why the value you are entering in the Reference field says No Match.

[Kalaiarasan Pus]

Can you share what are you updating through the script? If the sys id does not correspond to a actual record, that error will be thrown.

[geoffcox]

It sounds like your script may be trying to write a value into the field instead of the sys_id of the desired record.

[prasanna11]

were u able to find solution jmichael