I am trying to use the Update Record action in Flow Designer to change the short description on a RITM to contain the values (names) that I have collected using a List Collector variable. When I put the data pill into the short description field, th...
I have a table workflow that is built through Flow Designer, but there is a issue in the flow where the record is getting stuck at a certain point. Is there is a way to look at the active flow that specific record and see exactly which subflow and wh...
Hi All,I have created After Insert/Update BR, In that I have used gs.addInfoMessage(" "), but the info message is not getting populating. BR:(function executeRule(current, previous /*null when async*/) {var uniqueOutageSysIDs;if (getTableExtensions('...
Hi Community,Does anyone know how to create a template looking for variables present in the current record?For example, I would like to include the name of the caller in the template comment message as shown in the attached image.Thank you in advance...
I have run into an issue that I do not understand. The sync from VS code to SN "script development" works without issue for the custom application. But syncing from SN to VS code is creating a new file in VS code under dev124776 - any good advise how...
Hello community,I'm wondering if there is the best practise to 'Reject/Abort' submit action on the Client side with GlideAjax. The main issue is observing when we have to validate smth on Submit action. - We can't using methods the "getXmlWait()" any...
Hello I am developing a scoped application that is used to manage the work plans of employees organized in work teams. Each work team has multiple users assigned to it. However, a single user can be only in zero to one work teams. This condition shou...
I am working in London, creating a KB article, saving, publishing, then trying to retire. After clicking "Retire", a popup appears to make sure the user had already used "Check Links". I have not yet found the way to send a click to that popup wind...
Trying unsuccessfully to pass a populated variable instead of a string. This works r.setStringParameterNoEscape('engine', '192.168.5.5:1671' ); This does not var target = "192.168.5.5:1671" r.setStringParameterNoEscape('engine', target );
Hi, I am looking for a solution for the below scenario- When the number of containers is selected as 1, 2, or 3 specific variables should be visible as per the table below. I have tried with UI policy and also tried with catalog client script but not...
I need to add hyper links in work notes from flow designer . Tried below code . It prints the following message, but not as hyperlink. URL works fine when I test this by pasting it in browser var URL1 = "https://"+gs.getProperty('instance_name')+"...
Add email option in user interface in story record as we have in SCTASK or Incident recordsin SCTASK i can see the optionsame as in SCTASK i want to add email option in STORY record
Hi, I'm getting the wrong dates returned from the "incident" table using this url: https://company.service-now.com/api/now/table/incident?sysparm_query=sys_created_on>javascript%26colon;gs.dateGenerate('2023-01-01','00:00:00') I was expecting to get...
Hi all, I have a script include that executes a number of outbound HTTP requests in series. The ServiceNow Outbound HTTP requests log shows "-1" as the response code for one of the requests. I know this request has actually succeeded as the data im ...
I have two service portals on my PDI. I created two virtual agent configurations, two greeting configurations based on portal name. Even though these greeting switching rules work as expected, both chats still write to the same queue! Service Portal ...