Hey all,I'm trying to achieve a condition in UI action that shows the button based on the HR service that is selected in HR casetried with ( current.hr_service == 'NAME OF THE SERVICE') and also tried with (current.sys_id == (id of the service)but no...
I have a form and the same form is on portal, I have converted one field to radio button on platform and the same field to multiple choice in record producer. When i create a new request the radio buttons on portal and platform are coming as expected...
Hi All,am trying to trigger an email using gs.event queue with the below script but its not sending any emails. var userGr = new GlideRecord('sys_user');userGr.addEncodedQuery('active=true^u_account_typeINemployee,contractor');userGr.query();while (u...
Hi , I am stucked with below script. i have to calculate based on the employee details his performance and rank him accordingly. employee_experience = per year 0.5 pointsemployee_appraisal =per quater 10 points(max 3 quater only)rating = for last 2 y...
How to limit single line text variable on Record Producer to max length as user type in the value.It can be done on OnChange but, the issue with that is it works only when the focus is moved out from the field/variable.
Hello All, How can we update business elapsed time in the secondary value in the form?As this field is coming from different table not sure how can we achieve it?
Hi All,I have my xlsx data like Number: 13456, 246892, 123,2456 but output like Number: CH013456,CH246892,CH000123,CH002456,some time we have 2or3 zero missing in the column, I'm using the below code but it will not retrieve the all data, some data m...
Hi, I have created a schedule job which creates a task by using code below.But now i want to pass URL link like if it is for test/prod, it should fetch current url and then add this link to it. "currentUrl/sys_user_list.do?sysparm_query=roles%3Dadmi...
Hello Experts,I want to delete a large amount of data when a user clicks on a UI action button. In my script, I have used the deleteMultiple method, but it's only deleting a very small number of records, around 50, and my instance's performance is al...
Hi Team,What is the functionality of Report Users and Group[sys_report_users_groups] table.Is it only for storing the report and users sharing list or is it used for any other process. If it is using for any other process other than storing report an...
Hello All, I need to create a Scheduled job to close the RITM for one particular catalog item only, when all the catalog task are closed then RITM should be closed. Note: The catalog item has 5 catalog tasks Thanks in AdvanceAvinash
I've got two interactive filters on a dashboard called 'Assigned to' and 'Assignment group' which list all of the available assignees and assignment groups. I've also got an option called 'Unassigned' in my list. The breakdown for both elements are: ...
Hi team, After Placing the SC Request one SC task is created and assigned to one group if group doesn't take any action on that task for 5 working days I need update state of that task as close incomplete complete with help of flow designer how can I...
Hello Experts,I have a business rule in my instance which is updating the date/time fields based on state level change done on the issue record. With that , jira integration is in place which has been linked to the issue table. My concern is whenever...
