Loading Import set table with error
Hi team, I am trying to run a transform map. I get the below error message in the import log. Help me understand what could be the issue. It says source is scheduled Import Job.
Forum Posts
Resolved! Assigned to is Inactive
Hello all, I have a case where If we select a particular group it is getting assigned automatically to the groups manager in assinged_to section but the Manager is not Active. We want to add that group to assignment group but we dont want Inactive ma...
Subscribe to CI
Hi, As most of the know that we have a feature in SNOW to subscribe a CI and get notified.But my question how can I see to what all CI's I have subscribed till now?Is there any dashboard or table where I can look for all the CI's which I have subscri...
Adding interactive filters to a UI Builder for Now Experience Framework
On Dashboards, I can see that you can add interactive filters where users can change the option in the interative filters, which then updates the figures on the related widgets. I've tried to replicate this on a UI Builder for Now Experience Framewor...
Password Reset Redirect
I've built a custom Service Portal and set it up so that external users can login without using SSO. After they go through the password reset process and reach the page https://<instance>.service-now.com/$pwd_success.do and click Done, they are imme...
How to put a sys_user role filter to the results of Approval Edit button?
Hi,I need a user filtering for the selection of approvers from the RITM Approver Related List. I am able to get the filtering for the users having only itil role and not admin as approvers using the below methods:On the Approver list, right-click-->c...
Resolved! Catalog Item PDF only Attachment Mandatory
Hello SNC -I am designing a catalog item where when a specific dropdown choice is chosen - lets call it choice_1, then I want to make it mandatory to attach a PDF, and only a PDF. I am new to catalog items in general, and tying this to a UI policy/ac...
How to set string field value based on choice field type
Hi, Field 1(Issue) Choice Field: Mobile Issue, CPU Issue. Field 2: based on choice selection in filed 1, fields 2 value should populate. EX: in Field 1 I have selected Mobile Issue, in Field 2 it should populate "Describe the issue" in Field 1 I h...
How to modify oob script include
Hello Team,How can I modify the OOB script include if required?what is the best way to implement the requirement without touch oob script include? RegardsAnil Sharma
If SLA is breached an incident, then Escalation button needs to be populated on portlal.
Hello @Gunjan Kiratkar and Team,1.If SLA reached any incident, then SLA escalation button needs to be auto populated.for end user view. 2.The escalation function should be a documented email send out to Service-Desk Team, Asignee, Assinees Manager,We...
Problem after wrongly deleting and restoring a custom table
I'm experiencing something quite weird. I recently deleted a custom table, I didn't supposed to do this so I reverted this by going to sys_metadata_delete table, selecting the record related to the deletion and then clicking in Restore File button. E...
Changing Email Link Color
Hi, I am trying to change the email link for an email layout so that it doesn't automatically default to blue. I think Outlook is trying to be helpful and make it so that the email appears as a blue link instead. I am trying to modify that email lin...
Avoid duplicate insert on custom table
Hi ,i have created one custom table and i am inserting records through api.here my issue is while inserting records the duplicate records also inserting, so i want to restrict duplicate records for the tablei have return one before insert br for this...
Resolved! Access Catalog Task variable values using API
I'm new to ServiceNow and assisting automation process. I can access catalog task information using SC_Task API end point but seems like Variables are store somewhere else. If I have a TASK000001 and need to retrieve value assigned to variable "X". H...
How to insert import table fields as new records into multiple tables and set them on Target record?
Hi ,I have an import set which contains "Asset" records with multiple fields few of them are Manufacturer , Model and then details related to Asset information.Step1:The details from "Manufacturer" column needs to be inserted on to companies table fi...