Remediate UI action issues
Hi team, Remediate UI action actionable in bottom of the page but not in top of page.Can some one help why so .. ThanksRoopa
Forum Posts
Resolved! The stage on the RITM is not setting correctly on the Service portal
Hello!!We copied the OOB flow 'Step-based request fulfillment' and changed the subflow with our custom subflow to create a custom task. However, we are currently facing an issue. When we create a request, the flow works fine, but it's not setting the...
Resolved! How do I remove a Decoration via OnChange?
What can I use to remove a decoration added via g_form.addDecoration in an onChange Client Script? g_form.removeDecoration isn't available.
Location ref qualifier joining script includes
I want to show locations but I want anything where the country contains ireland to display at the top of the list then everything else. I have a script include written to build the array BUT the list is resorting itself when viewed. Is there a way a...
Resolved! getting error in main flow "Error: o,Detail: Unexpected token: o"
Hi Experts,I have created new action in the flow, when I testing that action in action level it working as expected(getting expected output) but when add that action in the main flow I am getting below error.Error: o,Detail: Unexpected token: oCan yo...
UI Action | UI page | Script Includes | Rendering variables sent from UI action on a UI Page HELP
Hello guys,I'm using the 3 modules from the title. What I want to do is when UI action button is clicked I want the glideModalWindow to open and load the UI page that will show the records I have loaded from the Script Includes, I pretty much want to...
How does CI affected notification works?
I have raised an incident in my personal instance with CI which i already subscribed for notifications but notification is not getting triggered.However, Event "ci.affected" is getting processed.Can someone help me understand what i am missing?
Starting a workflow within a run script activity
Hi there, I have a requirement that when a CI is submitted with an excel sheet, new RITMs will be created for each row in the spreadsheet. So far I have managed to create the new RITMs, but I want the same workflow the run script activity is in to r...
Resolved! How to hide incident description field data for specific record in list view
Hello Everyone, I'm attempting to hide the data in the description field for certain records. Specifically, I want to hide it when the assignment group is "CAB," and the incident was generated by the "Create Incident" record producer. I've tried usin...
Script if value is one of range of IP adresses, how to write condition
Hello Guys, I am a bit stuck with understading how to write the condition as i need to check if IP adress was used in a value, but not one or two, one of from 10.24.157.64 till 10.24.157.127. How to write properly this certain information? If value i...
Resolved! Business Rule not working as expected
I have a business rule on the 'alm_asset' table that after an update of a record, updates all other records that have the same Serial Number.After updating the icon that indicates a change on a field appears but the value is not updated: The business...
Adding embedded drop down menu in Portal header
Hi, While developing a new portal customer asked header menu should have embedded drop down. In the above image the "Account Access" drop down should have two more drop downs. How to add those drop down menus. Thanks,Tamil
Print to PDF
Team , Requirement is we need to create UI action in particular table to print the all fields in the table can someone help me ..how i can achive this?
Resolved! Hide 'Assigned_to' in My Request on portal
Hi folks, Where should I go to hide the 'assigned_to' field from the HR Case in the 'My Request' list on the portal?I couldn't find it in the widget configuration, so it's probably managed elsewhere.Is this a change that can be made easily, or is it ...
Sorting list type of field by sequence
Hi,We have a field created custom table of type "LIST" which is referring to another custom table. The issue is I am not able to sort the list based on the field "sequence". I have tried using ref_ac_order_by, ref_sequence and even querying it in ref...
