I would like to know if ServiceNow can connect Department and user group. Due to client request, we need to design that specific user group should belongs to particular department. Could you tell me the feasiblity of this requirement?
We are facing issue , the event record is keep on creating with in 30 secs 100 plus records are created , kindly please provide your thoughts on this for stopping this issue Thank you
Hi All,I want to update any record, for which i have the patch endpoint received by third party and the third party tool support only patch method to update any record.but when I am trying to create my own custom method in such case we are receiving ...
We have a field in sp_css records (css theme records) that turns off scss compilation (Turn off SCSS compilation) here's the documentation of the link: https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/build/service-portal/con...
Hi team,I have a requirement as below.When the user click on workspace Icon it should be redirect to Service portal page(/sp). Please guide me how can I achieve this. Thanks!
Introduction In ServiceNow, managing and updating variables on a Requested Item (RITM) can be essential for ensuring accurate request handling. One common challenge is changing the auto-populated "Requested For" variable value while submitting the re...
Hi experts,I have a requirement where I have created a UI policy in one table. In that UI policy, I have 3 choices, eg. X, Y. Both.I have created 3 UI actions When X is selected only X choice should be populated. When Y is selected only Y choice shou...
Hi All,I have a requirement where I need to hide a comments field which is of 'Journal Input' type. I have created custom comments fields that will be used by users to add comments to the request form.So can we hide this comments field highlighted in...
We are trying to customize the script include "AppointmentBookingImpl" by amending one word that appears in the work notes when an appointment booking request is submitted on the portal. In this script include, right at the bottom is the following co...
I would like to change the color associated with all the hyperlinks on the ServiceNow Classic UI (see image) but can't seem to find a solution. Is there a way to make this change?
I am creating an App using AES which has tables. I want to create a proof of concept App using REST API to send and receive data from our on prem REST clients to a table in the development instance using Mutual TLS Is this possible in development i...
Hi Everyone! I'm using Bootstrap for modal pop-ups (in the widget), I have implemented a few fields as a form and that form itself is a modal. The issue is that by default we have the data/value in the field gets saved once submitted. If I try to cl...
Hi, I have an import set which is getting data from an XML to update data of records. The XML will contain duplicate records sometimes, if there are 2 instances of a record, I want the second one to be accepted and the first one to be rejected. Expla...
Hi, I am changing out an Inbound Email Action for a Flow created in designer. The Inbound Email action creates an incident record for job failures executed by our Job Scheduling software. I have a custom CMDB table where Job CIs are maintained. Since...
Hello,I'm new to this email scripting area and was wondering if you could help me out with this.I'd be grateful if you pointed me in the right direction or gave me an example.Thanks!
