The option button in servicenow portal widget
Hi All,When I open a incident from service portal, for some incident the "option " button is showing and for some incident its not showing. Does any one know why its happening? Thanks Pradip Paul
Forum Posts
Integrate ServiceNow with Adobe Sign for HR spoke
We need to integrate ServiceNow with Adobe Sign using the Adobe Sign for HR spoke:ServiceNow Store - Spoke Link. Can anyone help me with the steps that I need to follow
UIB: Is it possible to customized the "More form options" of the Form macrocomponent?
Hi experts!I want to customize the options available in the "More form options" section of the Form. The only posts available in community related to my inquiry is on how to hide the section. But, I want to customize the options itself, not the whole...
How to add role to the user by using flow designer
Create a catalog item - with 2 variablesone variable to get the requested for user, one to get the roleonce the request is submitted, should ask for approval from requested user's managerIf approved assign the role to the user, if reject send a email...
Is it possible to expose approval summarizer formatter in workspace view
Hello Community, @Ankur Bawiskar Is it possible to expose approval summarizer formatter in the workspace? Thanks,Nagesh
Resolved! Regarding Security Admin Role
Hi Community, I'm a bit confused about who can grant the security_admin role in ServiceNow. Do the user need to have both the admin and security_admin roles to grant access, or can they grant the security_admin role to another user with only the secu...
Resolved! What is the "metric type's roles"?
Hi, I found the below sentence in the ACL regarding the survey on my instance"Allow read for records in asmt_assessment_instance, if the user has the assessment_admin role, or if the user has one of the metric type's roles."I would like to know the l...
What is the difference between story and demand?
What is the difference between story and demand?
email notification
Hi, Can someone please help me? I have a form to create a SAP guest account. following are the variables in the form. Request by: (reference to user table)First NameLast NameEmail: Required from (date)Required until (date). Flow - Create a task to...
Inbound Email Flow or Action
I need to have an inbound flow or inbound action that processes for the following condition:If 'From' phone number and the reply-to phone number match, process the action. Example of how these are processed inbound: From: WIRELESS CALLER <+180088811...
SC Categories Widget is showing the same Catalog listed twice
On my portal page the SC Categories Widget is showing the same Catalog listed twice. I dont have 2 catalogs with that name. 1. Is there anyway for me to get rid of the "Catalogs" drop down and just have it default to "All" and just show the ...
How to obtain the values of fields in the record producer, from a client script of a variable set?
Hello, I want to know how to obtain the field values in the record producer, from a client script of a variable set that is located within the same record producer, i need an example //Client script from variable set function onChange(control, oldV...
Impact of changing number of digits from 7 to 8 for incident table.
I have changed number of digits from 7 to 8 for incident table and for some incidents it is showing 8 digits but for some it is still showing 7 digits(I believe for old incidents). Why it is still showing 7 digits(I believe for old incidents)?
Hide KB articles in draft and review state from portal
I have a requirement where I need to hide KB articles in draft and review state from portal. I checked and modified the available system properties but KB articles are still visible on the portal. Can we do it using query business rule or an ACL wou...
ACL to write on specific field in list view
Hi experts, I have a role "sn_hr_core.testlistwrite_user", table "sn_hr_core_testlistwrite" with field u_memo. In list view, I want my user with role can edit on field u_memo and can't edit on all another fields.I have try to create an ACL as below b...
