Hello,In service now, in the Industrial Workspace, for OT change requests, I have to update the wording from "Operational Technology Incidents" to "Incidents Caused by Change." There is a screen shot below of where I need to make the change. I thou...
Our PDI dev432286 is used for AtlasXT integration testing. Can it be kept active past the Oct 16 reclamation date?
Click on Refresh many times, nothing happens, Please help
Hello,The screen shot below is of the description on a form in the service portal. I want the entire wording to be on one line or to put the link on the second line. I do not know how to achieve this. The text has to be verdana, bold, 14 point fon...
We have ITSM Pro and I am working with Virtual Agent. I have it about where we want it for Catalog Items, but I noticed we have most items that present like "New Monitor" and allow you to fill them out within the agent chat by clicking "Request this...
Hello We have some code that dynamically creates and adds the necessary(?) parameters to a RESTMessageV2 objects. This includes an oauth2 authentication profile. The problem is that when executes the REST request no authentication data is added to th...
I am trying to connect to an instance that has MFA enabled so basic auth will not work so I try Oauth instead but I get thgis error message:unauthorized_client: The client credentials provided (those of the service you are using) are either not valid...
Restrict attachment so it’s only available for specific assignment group. Have you ever considered the business requirement, that attachment in a specific catalogue item should only be available for a specified assignment group? I heard about this ...
Hello ServiceNow Developer Community,Please help investigate my inaccessible Personal Developer Instance and restore access while preserving all existing work.Instance: dev443121URL: https://dev443121.service-now.com/Release shown in the Developer Po...
Hi Community, Recently I noticed the PDIs are going offline frequently with an upgrade message on developer portal. My self released 3 PDI instances in last 14 days. Is there any solution do anyone have? my recent PDI has also gone offline since yest...
NO applications will install in my PDI, immediately returning "Unable to download app package" in the UI. I dug into the system logs and found the errors in the attached log, the highlight of which is:Blocked: credentials cannot be sent to a host oth...
Hi everyone!Has anyone integrated Microsoft Copilot with ServiceNow using OOTB connectors for Knowledge Articles, Tickets, and Catalog Items?We recently implemented this on a project, but the results have been quite inconsistent. On Tuesday, Copilot ...
Hello, We have tried to change the default font size/font colour/font to helvetica via a dictionary entry on the article body field of our knowledge articles. I find this advice from previous posts on here. It all seemed to be fine but what it has do...
Hi all,I am having issues with syncing two fields.I have been assigned a task too set the manager of a group to department head in those groups so not empty (synchronise group manager information from the mapped department head) this change in depart...
Hi there,I am looking for ServiceNow-supported/recommended advice on implementing a generic Mutex / Exclusive Access solution for (short-running) Flowdesigner Action Sequence. It must be ensured, that only 1 instance of the critical sequence part is ...
