Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Issue related to Cascading Filter Platform Analytics

Hi Everyone, I’d really appreciate your guidance on an issue I’m facing while setting up a cascading filter, where Filter B should follow Filter A. Here’s the context: My main table (Incident Reduction) has two fields: Application and Department.The ...

AnupriyaC by Giga Guru
  • 1230 Views
  • 3 replies
  • 1 helpfuls

Service Bridge: Provider & Consumer instances

Hi,I am currently completing the Service Exchange Implementer path and I am trying to complete the labs for the Service Bridge Features and implementation course but I do not know how can I access or request the provider instance as the instance avai...

bassantaboe by Tera Contributor
  • 445 Views
  • 1 replies
  • 0 helpfuls

Understanding ServiceNow Platform Architecture

Understanding the architecture is essential for developers because it helps in designing efficient applications and integrations on the platform.1️⃣ Presentation Layer – Where Users InteractThe Presentation Layer is responsible for handling user inte...

sapteviraj6 by Giga Contributor
  • 883 Views
  • 2 replies
  • 0 helpfuls

Resolved! sending email to assignment group members

Hello experts, From the script include i have the incident sysid. From the script include, I need to send an email to all the assignment group members. Can anyone help me what to pass in the parm1 so that i can call the notification using gs.eventque...

Deepika54 by Tera Contributor
  • 1840 Views
  • 9 replies
  • 8 helpfuls

How to communicate via ServiceNow to end use

Hi developers,I have received a new use case. We have a form to handle password reset. Is there a way to provide the reset password safely from ServiceNow to end user?It would be great if the resolver can provide the password in ServiceNow and Servic...

major li by Tera Guru
  • 703 Views
  • 3 replies
  • 1 helpfuls

On-call scheduling and the Agent App

Hi everyone I would like to know if it is possible to see the person who is on-call's contact details on Agent Mobile? If I click on 'Who's on call?' there is no information. It seems like the Mobile App has very limited information for on-call sched...

Description field not visible in Incident Template

Hi Team,One user is unable to see or add  the Description field while creating a New Template on the Incident table.User has snc_internal roleDescription field is visible on the Incident formIssue occurs only during template creationAs an admin, I am...

Kishore47 by Tera Contributor
  • 902 Views
  • 6 replies
  • 1 helpfuls

How to display a pop-up confirmation

I want to Display a pop-up confirmation with YES or NO  when the HR Service is ‘Hire’ and state changes to close complete without using a UI Action in Workspace. Please help me here.@Ankur Bawiskar @Ravi Gaurav @Jaspal Singh4 @Ravi Chandra_K @Dr Atul...

Harsha38 by Tera Guru
  • 562 Views
  • 5 replies
  • 0 helpfuls