Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Issue with default columns on list view

Snehal13
Kilo Sage

Hi All,

 

Hope you are doing well.

 

I have a score widget container 'Test cases container' developed from UI builder in CSM/FSM workspace. Ref image below. 

When user clicks on the score, it opens list view of records. The columns appearing on the list view are different for different users.  I clicked Gear icon and set few columns but columns for 1 user is diff than the other user for this widget container list view. 

How to ensure that same set of predefined columns show for all users ?

Snehal13_0-1700127932992.png

 

6 REPLIES 6

 this is not useful.

My requirement is this - 

 

I have a score widget container 'Test cases container' developed from UI builder in CSM/FSM workspace. 

When user clicks on the score, it opens list view of records. The columns appearing on the list view are different for different users.  I clicked Gear icon and set few columns but columns for 1 user is diff than the other user for this widget container list view. 

How to ensure that same set of predefined columns show for all users ?

The list view shows when score in widget on the home page in clicked. This container is built from Ui builder. Only 4 columns on list view need to be shown for all users. currently 1 user sees 5 columns, other user see 3 columns. need consistency so that only 4 columns on list view need to be shown for all users.