Issue with Record producer variable of type "Attachment"

[Mrman]

Hi All,

I have a requirement to attach multiple documents on Record producers and I created multiple variables of Type "Attachment" .

When I attach a Document for this variable and submit the Record producer , it is not showing attachment on the Target record . 

It is showing this field only when the document is attached via "Add Attachment" button available OOB . 

Please suggest how to show attachment on target record using this variable type .

[Allen Andreas]

Hi,

The attachment uploaded for this variable is copied in the following scenarios:

It must be mapped to the task field attachment per documentation:

• In a record producer, when the variable is mapped to a task table field. This variable can be mapped only to the File Attachment field type of a task table.

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/service-catalog-management...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Mrman]

@Allen A Could you please let me know to which field I can map on the target table to show attachment .

Please let me know if there is any Attachment field OOB on the task field.

[Allen Andreas · Accepted solution]

Hi,

Good question. There doesn't appear to be one out of box. This would need to be created for example:

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Allen Andreas]

Hello,

I just wanted to check-in on this.

If my reply above helped guide you correctly, please mark that reply as Helpful & Correct.

Thank you!