Issue with translations in 'Short description' and 'Description' of Incident form.

Peekaboo1
Tera Contributor

When incident is raised through Inbound email action, the translate option in description and short description is not working as expected. It shows "This content is written in your preferred language. No need to translate."

Please help on this if anyone has faced and fixed similar kind of issues. I would truly appreciate the help.

5 REPLIES 5

aha @Peekaboo1 is it the dynamic translation feature?
if so, I have no experience with that :((

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