isValidRecord() in ACL returns false when it should return true
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‎03-20-2017 11:53 AM
We have an M2M table, u_task_cmdb_ci_appl, from the task table to the cmdb_ci_appl table. The table is displayed as a related list on change requests to show applications related to CIs affected by the change request. In the related list, fields from the cmdb_ci_appl table are shown, using dot walking in configure -> list layout
An ACL exists for the cmdb_ci table that allows a user to see cmdb records if the current record "isvalidRecord()".
This ACL is preventing users from seeing the dot walked field values in the related list of the M2M table, u_task_cmdb_ci_appl. The "isValidRecord()" in the ACL script is returning 'false'.
The cmdb_ci_appl records from which the dot walked fields come are not new records so I am expecting the 'isValidRecord()" to be returning 'true'.
Has anyone seen this happen in their instances?
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‎11-04-2019 03:26 AM
Did you get any answer for this?
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‎11-04-2019 06:56 PM
Sorry, no. Since it was 3 years ago on an account I don't have access to anymore I don't remember how we resolved it or if we found another way to get the information we wanted.
