ITIL role access and responsibilities for Task table
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07-04-2022 10:40 PM
hi ,
We have table "x_snc_catering_request" which is extended from from "task" table.
this table contains request (from service portal) and assigns to a group "catering support".
but member of this group are not able to see all columns of "x_snc_catering_request" in form, those columns which are from task table.
is there any specific role need to be added in "catering support" group to access task table columns.
Request for suggestion here .
Thanks
Ujjwal
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07-04-2022 10:57 PM
Hi Ujjwal,
Can you check group members have an access to the records in the table than check the fields
Check the below Link similar question is answered
https://community.servicenow.com/community?id=community_question&sys_id=9c055b82db88abc09d612926ca961946
Thanks
Chandu Telu
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