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ITSM - Report to get the count of Change requests going to breach

Neha75
Tera Contributor

Hi All,

 

Want a report condition where it should give the count of Change requests about to breach in how many days count.

 

Please help with what filter condition needs to be given in the report conditions.

 

Thanks in Advance.

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @Neha75 ,

 

According to "about to breach", where do you have the breach date? You can create many different report with the condition that e.g. have the scheduled end date is or is less than e.g. 2 days.... but again, it depends on what you would like to see.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Neha75 

 

Agreed with @AndersBGS , do you have any field on change which capture this or

Do you have SLA on change

or

You need a report change deployed after plan start date?

 

If you provide more details, easy to gudie you. 

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