ITSM - Report to get the count of Change requests going to breach
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01-28-2024 10:19 PM
Hi All,
Want a report condition where it should give the count of Change requests about to breach in how many days count.
Please help with what filter condition needs to be given in the report conditions.
Thanks in Advance.
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01-28-2024 11:30 PM
Hi @Neha75 ,
According to "about to breach", where do you have the breach date? You can create many different report with the condition that e.g. have the scheduled end date is or is less than e.g. 2 days.... but again, it depends on what you would like to see.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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01-29-2024 03:10 AM
Hi @Neha75
Agreed with @AndersBGS , do you have any field on change which capture this or
Do you have SLA on change
or
You need a report change deployed after plan start date?
If you provide more details, easy to gudie you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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