Maximum timeout of REST request when using setHttpTimeout

[Chau Vo]

Hi everyone. I have some questions about RESTMessageV2 - setHttpTimeout. 

What is the default value of the request timeout if I don't use setHttpTimeout?

What is the maximum value does setHttpTimeout take?

[AnirudhKumar]

Have you taken a look at this one:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1430129

[Chau Vo]

Hi AnirudhKumar. Thank you for your response. And yes I has looked at the document you mentioned. As I understand from the documentation below, looks like glide.http.outbound.max_timeout (default 30 s) is used in RESTMessageV2 executeAsync method. However, I want to use synchronous call with execute() method instead, and want to use setHttpTimeout().

I am wondering if I don't use setHttpTimeout(), is the default timeout is 30 seconds? And if I use it, what is the maximum value does setHttpTimeout take?

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/web-services/referen...

[Chau Vo]

Hi AnirudhKumar. Thank you for your response. Yes I has taken a look at it, but as I understand from the documentation below, glide.http.outbound.max_timeout (maximum value is 30 s) is used in RESTMessageV2 executeAsync method. However, I want to use synchronous call with execute() method, and I want to use setHttpTimeout() to set the timeout. I am wondering if I don't use setHttpTimeout(), is the default timeout 30 seconds? And if I use setHttpTimeout(), what is the maximum value does the method take?

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/web-services/referen...

[SN_Learn]

Hi @Chau Vo ,

Please check the below post:

https://www.servicenow.com/community/developer-forum/how-to-increase-the-timeout-for-a-rest-response... 

https://www.servicenow.com/community/developer-articles/outbound-integrations-using-soap-rest-perfor...