ITSM Walkup experience - How can change the refresh interval for the walkup portal page.

Shaik Basha
Kilo Contributor

Module Name : ITSM Walkup experience 
Problem statement : How can change the refresh interval for the walkup portal page.
The screenshot is attached below for the reference.
We have tried to find the setting however it seems its at the widget level customization/changes to be done.
Any help in this query would be appreciated 

2 REPLIES 2

Shaik Basha
Kilo Contributor

Walk-up queue status and display in ESC and Mobile refresh rate is limited to 30seconds

@Shaik Basha 

 

Queue and status will get automatically update on screen when there is someone joins queue or technician

close the interaction.

Just curious..!! can you let us know where did you find refresh rate is limited to 30seconds.

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
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