ITSM

[Sirithalluri]

Which one is not the valid attribute in software model form
Publisher
Product
Product Type
Software Type

[AshishKM · Accepted solution]

Hi @Sirithalluri ,

Please check the details below.

• Publisher ( Manufacture ) - Valid
• Product - Valid
• Product Type - Valid
• Softaware Type - This field is not there in cmdb_software_product_model, instead Software Category is used for type.

-Thanks,

AshishKM

[Dr Atul - LNG · Accepted solution]

Hi @Sirithalluri 

Answer is Software Type

[AshishKM · Accepted solution]

Hi @Sirithalluri ,

Please check the details below.

• Publisher ( Manufacture ) - Valid
• Product - Valid
• Product Type - Valid
• Softaware Type - This field is not there in cmdb_software_product_model, instead Software Category is used for type.

-Thanks,

AshishKM

[Dr Atul - LNG · Accepted solution]

Hi @Sirithalluri 

Answer is Software Type

[Hitoshi Ozawa · Accepted solution]

@Sirithalluri 

In the ServiceNow’s software asset management module, the attributes typically found in the software model form include:

• Publisher: The company or entity that publishes the software.
• Product: The specific product name of the software.
• Product Type: Often used to categorize the type of product (e.g., application, suite, etc.).
• Software Type: This attribute does not usually exist in ServiceNow’s standard software model form.

Therefore, “Software Type” is not a valid attribute in the standard software model form in ServiceNow.