ITSM

[Sirithalluri]

Which of the following can be used to standardize the body of outbound email notifications?
Outbound Action
Inbound Action
Notification Templates
Email Templates

[Dr Atul - LNG]

Hi @Sirithalluri 

Email templates

https://www.servicenow.com/community/developer-articles/notification-standardization/ta-p/2323612