ITSM

Sirithalluri
Tera Contributor

Which of the following can be used to standardize the body of outbound email notifications?
Outbound Action
Inbound Action
Notification Templates
Email Templates

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sirithalluri 

 

Email templates

 

https://www.servicenow.com/community/developer-articles/notification-standardization/ta-p/2323612

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************