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ITSM

Sirithalluri
Tera Contributor

‎11-11-2024 03:47 AM

Which of the following can be used to standardize the body of outbound email notifications?
Outbound Action
Inbound Action
Notification Templates
Email Templates

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1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎11-11-2024 03:55 AM

Hi @Sirithalluri 

 

Email templates

 

https://www.servicenow.com/community/developer-articles/notification-standardization/ta-p/2323612

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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