ITSM

[Sirithalluri]

Which of the following field can determine when an SLA attaches, pauses, completes or resets?
Type
Condition type
When to trigger
Condition

[Dr Atul - LNG]

Hi @Sirithalluri 

4 - conditions 

[Sirithalluri]

so that is not condition type its condition correct?

[Dr Atul - LNG · Accepted solution]

Correct its condition type: refer docs here: