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‎04-02-2024 10:22 AM
How to disable auto "assigned to" of a particular assignment group?
No business rule was created
No assignment rule was created
5 REPLIES 5
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‎04-02-2024 02:24 PM
Hi @Qunle ,
Check if there are any Record producer which is creating the record and if yes check the scripting part where assignment group might be configured or check if there are any integration for that table which might be creating record and setting the assignment group.
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang