Which tables or classes have CI criticality?
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04-02-2024 08:37 AM
Hello
Which tables or classes has a field for CI criticality?
I am trying to have a change or incident warning pop up when a CI is critical but I know this field is not available in very class OOTB. I would like to know which classes have that available as an option to implement then a business rule to flag critical CI that may affect some of the services.
Thanks
Rommel
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04-02-2024 09:53 AM
I tried to see CMDB tables, but agree critically is not available base / core tables. What i can suggest you need to check the major classes first and then you can use that.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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04-02-2024 01:54 PM
Hi Atul,
I started checking and it seems only available in Business Service table.
The solution didn't really work as here are too many classes.
Thanks