javascript error on edge console

[GUN]

Hi All, I have encountered error related to "js_includes_sp_libs.jsx" when I click the "update" button on an application which is to submit user input data. I have attached the error details in this question.

May someone help me on this? Than you.

Below is the extracted error messages

js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:46563
Invalid JSON in widget options: undefined
outputToConsole @ js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:46563
addNotification @ js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:46594
addNotifications @ js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:46654
$broadcast @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8542
loadPage @ js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:43893
processQueue @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:7840
(anonymous) @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:7855
$eval @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8408
$digest @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8316
$apply @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8435
done @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5058
completeRequest @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5175
requestLoaded @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5125
load (async)
(anonymous) @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5118
sendReq @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5017
serverRequest @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:4942
processQueue @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:7840
(anonymous) @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:7855
$eval @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8408
$digest @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8316
$apply @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:8435
(anonymous) @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:10741
dispatch @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5
r.handle @ js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5938 >>> init sn_customerservice_case?sys_id=a8489fa4db63f4504dd9a2ddd39619c4
js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:911 amb.MessageClient [INFO] >>> connection exists, request satisfied
v514f789e1b352050f97e326c0a4bcbe8.js:278 Scope {$id: 1, $$childTail: Scope, $$childHead: Scope, $$prevSibling: null, $$nextSibling: null, …}
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5938 >>> init sn_customerservice_case?sys_id=a8489fa4db63f4504dd9a2ddd39619c4
js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:911 amb.MessageClient [INFO] >>> connection exists, request satisfied
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5938 >>> init sn_customerservice_case?sys_id=a8489fa4db63f4504dd9a2ddd39619c4
js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:911 amb.MessageClient [INFO] >>> connection exists, request satisfied
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5938 >>> init sn_customerservice_case?sys_id=a8489fa4db63f4504dd9a2ddd39619c4
js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:911 amb.MessageClient [INFO] >>> connection exists, request satisfied
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5938 >>> init customer_contact?account=undefined
js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:911 amb.MessageClient [INFO] >>> connection exists, request satisfied
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5938 >>> init sn_customerservice_case?sys_id=a8489fa4db63f4504dd9a2ddd39619c4
js_includes_sp.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:911 amb.MessageClient [INFO] >>> connection exists, request satisfied
js_includes_sp_libs.jsx?v=02-23-2022_0935&lp=Fri_Mar_04_05_45_37_PST_2022&c=18_152:5118 [Violation] 'load' handler took 236ms

[Hitoshi Ozawa]

Hi GUN,

Seems to be an error in a widget. Which widget is it? Is it a customized widget?

[Anil Lande]

Hi,

Looks like widget schema (widget options schema) is not in acceptable format. If you have embedded any widget into another widget and passing dynamic widget options then check server script and make sure all attributes are passes correctly.

Thanks,
Anil Lande 

[GUN]

Hi Hitoshi Ozawa and Anil Lande, thanks for your reply.

I am not very sure as I am new to ServiceNow and just take over an application from a Vendor which my vendor never replied to this error.

I will check on the widget.

Thank you very much.

Best Regards,

GUN

[Hitoshi Ozawa]

Forgot to mention, Edge is not supported in Workspace.

https://docs.servicenow.com/bundle/rome-release-notes/page/administer/navigation-and-ui/reference/br...