KB article is retired but still visible on portal

sujan0119 · ‎04-13-2023

HI ,

How to remove KB article from portal ? I have retired the KB article in dev instance but it is still showing in service portal . I need to remove the article from portal without deleting it.

Sandeep Rajput · ‎04-13-2023

@sujan0119 Please review this community question and see if it helps https://www.servicenow.com/community/knowledge-managers/why-are-retired-articles-viewable-on-service...