keyword

Dinesh38
Tera Contributor

‎02-07-2023 07:28 AM

Hi All,

 

I have query about keyword search, In incidents table searching filter cannot search Incident via Keywords.

Can anyone give me some leads how to configure keywords.

 

Regards,

DineshCapture.PNG

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2 REPLIES 2

Ratnakar7
Mega Sage
Mega Sage

‎02-07-2023 08:14 AM

Hi @Dinesh38 ,

 

Please refer below KB Article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692729

 

Thanks,

Ratnakar

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Dinesh38
Tera Contributor
In response to Ratnakar7

‎02-07-2023 09:31 AM

Hi Ratnakar,

 

Can you please suggest me how to configure them, in which table can be done. Because, request has given another keyword which is working.

 

Regards,

Dinesh.

 

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