Resolved! Modification of change data using API
Is it possible to Update the Work Notes in a Change using the ServiceNow API? If yes, could you show me an example? I have tried using the u_imp_change table to modify it, but wasn't successful.
Forum Posts
Custom Icons In Portal
Hi all, I'm working on adding a few custom icons to our service portal and i have attached the .woff & ttf files to the theme. I'm referencing the attachments in the css include like this: src:url('/sys_attachment.do?sys_id=117bb55c1bbb4910089a422ad...
Count the amount of records from the table
Hi All, I am trying to get the number of records from table sc_req_item (records from last 30 days). I think I need to create this by Client Script and Script Include because when I will have number of records then I want to add some conditions to ch...
Resolved! In service catalog, how to get only active users for selectbox type
Hi, I have a Service Catalog item, for a field I have to select selectbox type, and the choice table is sys_user table. But I want to get only the active users in the list, how can I do that? Regards, Sachin
Discovery Status is stuck in the 'Starting ' state for Discovery Schedule
Quick Discovery is working but when I try to start a new Discovery Schedule it just sits in the "Starting" state. I have tried rebooting the mid server to no avail.
Resolved! how to make variables edited on sc_task's/ritm when request is open and after request is in closed state sc_task 's/ritm variables should be read-only.
Hello, Could you please suggest, how to make the particular variables read-only, when all catalog task get closed. If one catalog is open state and another catalog task is closed state, then the variable should be editable for both the task. If both ...
Resolved! sn-choice-list making readonly
Hi, I am trying to build a custom widget where I am trying to use the sn-choice-list and sp-date-picker for the choice dropdown and datetime fields. I have a requirement to make those fields read only and editable based on a "Edit" button. When I try...
Resolved! How to get the current date-time till millisecond?
I need to extract the current date-time in the below format - yyyy-mm-dd hh:mm:ss.ms i.e I require milliseconds also to be displayed along with hours/minutes/seconds. e.g. Expected data-time = 2022-05-27 10:00:20.248 Please suggest the approach to ...
Resolved! How do I update a record of a table with the value added through the input in UI Builder?
Hello! I am using UI Builder in San Diego version, and I use two components, an Input and a Button. The idea is to take the value that is entered through the Input and update the "value" field of the sys_properties table with the same value that was ...
Resolved! How to activate event management
Hi I can not find event management items (events , alerts etc) in the file navigator of my developer instance. How can I enable them. I have New York version.. Thank you -Deepali
Resolved! Why can't I access the sys_properties table in UI Builder?
Hii! I am using UI Builder and when I add a simple List as a component, the sys_properties table does not appear in the table field, any idea why? is there a way to do it?
Incident - When choosing "Awaiting Vendor", "Vendor" tab fields are now mandatory. How do I change?
After San Diego upgrade when I set the State to "Awaiting Vendor" these below fields in the "Vendor" tab are now mandatory. How to I make them not mandatory?
Resolved! Can Rich Text component in UI builder be translatable?
I am wondering if "Rich Text" component in UI builder can be "translatable". We have 15 languages in our instance that we support. We are looking to create a new Portal using UI builder. In our testing we have a test page with a rich text component o...
Runtime Value Skipped in Flow Designer
When i created a flow designer according to the module. the ask for approval action completed with result as skipped instead of waiting. and if statement evaluated to false as in if the condition was approved. i have set manager for the user i am usi...
How do you limit a variable to 10digits?
Hi, The requirement is> minimum of 10 digits is required for a variable. Is this the correct script? Here is the script. I created a on change script. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { ret...
