Hi everyone. I am a new user of servicenow instance. I need to modify the UI from a one catalog item. For example I would like to change the color and font of the "Assets" title or for example delete definitively the "Remove all" button. I don't k...
Hi all, was wondering if it's possible to iterate through a GlideRecord twice. This is just an example I whipped up, wondering if resetting the iterator is possible. E.G. var user = new GlideRecord('sys_user'); user.addQuery('user_name','jason'); use...
I wanted to change the message for these two images that are attached, i went into the widget and couldnt find anything specific, has anyone had experience with this or may know something, any help is appreciated, thanks
Hello!Does anyone have any idea what could cause an import set row to ignore an onBefore script in the transform map?Please see below screenshot. For the same record (but different row # in each night's import set), it is sometimes gets ignored by th...
When I try to execute a jdbc data source - it is failing with "max payload error". So I have to create a fix script (recommened by our servicenow contact) which should bring in limited records at a time - and load them to our table in a loop till all...
Hello, I am trying to upload a video (mp4 format) to the knowledge base. It isn't working - it just has been trying to load for about 10 min (see screenshot below). Does anyone have any tips to get videos uploaded to knowledge base articles?THanks ! ...
I need to create a .jil file in a script. The file needs to contain several static values, as well as dynamic values that come from variables on a catalog item. Once created, I need to attach the file to an email to send to a fulfilment group. How ca...
Hi all! I'm working with an integration acct that is creating/updating Incident tickets in ServiceNOW and am struggling with the ability to update State specifically. My implementation has some customizations including renaming of some fields, so we ...
I am trying to add the link to record in portal, nut it doesnt seem to work.
Hi team , I want to trigger event from business rule from approval table for specfic condition , how to achieve configuring the condition ? Sys approval table - when to run condition 1) State is approved ( Here If manager and 2nd level approval ar...
Hi All, I'm new to App Engine Studio. I want to build a New Catalog item using App Engine. Below are few of the requirements which I'm not sure is achievable using App Engine. 1. creating 2 column view. 2. I want to populate some of the variable valu...
Hi All, How to set character limit for a variable. It should request you to enter a minimum of 8 characters to max limit. Allow up to 100 characters (w/spaces). Thanks
Hi, In problem workflow, I edited the form "Resolve dialog form view" and want to be displayed as pop-up on "Resolve" button. I edited the UI Action - Resolve, with the script: -------------- function onResolve() { var tableName = 'problem'; var sys...
function onSubmit() { //Type appropriate comment here, and begin script below var a=g_form.getValue("state"); var b=g_form.getValue("hold_reason"); if(a==3 && b!='') { g_form.setValue("state", 4); g_form.setValue('hold_reason',b); here the value of ...
