Hi, We have an portal widget, and when user fills out the form in portal and they intended to click on Save as Draft button then what ever the values they have enetered on the form must be cleared off after they click on Save as Draft button. How can...
Hello Everyone, I got third party applications which have cases. I used REST Message to the script and used in script include to pull the data at a scheduled time (using scheduled job). The issue I have here is attachments. So how attachments from ...
Are you only limited to encoded query 'userDYNAMIC90d1921e5f510100a9ad2572f2b477fe' when using a Dynamic Content Interactive Filter? When I try something like 'user=[sys id]' or 'user=Joe Something' for the encoded query, it doesn't work. I've tried ...
Hi all, I've a requirement to fire an event from content approvals flow designer. Here the flow designer is in content publishing scope and event(sysevent) table is in global scope. The current sysevent table config is as below: Since can read and c...
Hello, I currently have a requirement to remove an option from a reference field. This is supposed to be removed when a UI policy triggers. I'm unsure if this functionality is possible. The option im trying to remove still appears, see below:
Tried using simple python and curl programs to hit the xmlstats processor but it seems the response is always a HTML page. How do we get to the xml and downloadit.import requestsr = requests.get('https://XXXXX.service-now.com/xmlstats', auth=('admin'...
Good morning, As part of an audit finding, I am removing extraneous roles from users and groups that do not need them and should not have them. However, I am running into a problem where roles are assigned to users, supposedly inherited by the group ...
Hi All, I am trying to retrieve JSON objects in a client script which receives the JSON response from a Script include through GlideAJAX. However, I am unable to make it work inside the Client script by using JSON.parse and several other ways that I ...
UI Builder page in Rome. Add radio buttons component, configure. "Radio buttons value set" shows the correct last-selected value. However, at least visually other buttons do not clear. (I am not sure how to access the properties of the component in J...
Hello all, I am getting business duration using metrics definition and schedule. the schedule i tried is the 8-5 weekdays, as an example below based on the start and end date, is this correct? it only take 8 to 5 everyday sum up and divide by 24 =>...
Hello all, deploy custom application to PROD environment via application repository, do i need to complete or merge those update set first before publish to My Application Repository? The application was developer by others and already in version 2. ...
Hello Community. I'm curious about best practices for storing state when implementing a Service Portal page. I re-hosted a Catalog Item form on the Service Portal. Previously, I used two variables on the form to store state, I made them invisible wit...
Hello, I'm trying to modify the Order Confirmation widget on the portal, so that when the user finishes picking the catalog items he needs, he'll be asked to enter some information concerning the request as a whole, so that it can be persisted on the...
Hi. We have upgraded the TEST instance. However, after the upgrade, I was unable to connect to the remote instance (DEV) with UpdateSet > Update Sources. I checked if there is a difference in Username and Password, and if there is something wrong wit...
Hello all! I tried to follow this https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714594 .field-has-reference > .add-on{ display:none; } However this broke the layout (the name has become to 20% of the whole field?).. I trie...
