Knowledge approval mobile application

[manumanoj]

Hi All

In mobile application under my Items I created icon section called approvals in that created knowledge approval what would be the condition for knowledge approval.

[cloudops]

To create a condition for knowledge approval in the ServiceNow mobile application, you would typically want to filter for records where the user is the approver and the approval state is requested. Here are the steps:

1. Navigate to the Mobile Studio in your ServiceNow instance.
2. Select your mobile app project.
3. Under the "Applet Launcher" section, find your "My Items" applet launcher.
4. Click on the "Applets" tab and find your "Approvals" applet.
5. Under the "Data Items" section, find your "Knowledge Approval" data item.
6. In the "Condition" field, you would typically want to set a condition that filters for records where the user is the approver and the approval state is requested. This could look something like: approver=javascript:gs.getUserID()^state=requested
7. Save your changes.

[manumanoj]

Hi

I can see the count of my knowledge approvals but when I open knowledge screen it shows blank.

[Cory Patterson]

Any luck with this one? I got to the point where I can see there’s an approval pending for the knowledge article.  The OOTB list icons don’t display the list icon well and created a few but no luck so far.  I can even get to the point of an approval or reject but I can set the fields to display.  This doesn’t seem like it would be close to impossible but I’m also ready to same that this isn’t at the moment.