Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Knowledge Article - Create New skip Interceptor page

litchick10
Tera Guru

When I create an article it goes to the Interceptor page to select the template. I only have one template. Is there a way to write the "Create New" button arguments to skip over the interceptor page and just open the template. I tried altering the arguments to include the link for the template but still goes to interceptor page.  Screenshot below shows original code. 

find_real_file.png

find_real_file.png

 

2 REPLIES 2

Cuong Phan
Kilo Sage

Hi Lit,

 

You can keep original code and build a onLoad Client Script on table knowledge

  • onLoad
  • with script

var de = sys_id_for_template;

applyTemplate(de);

Regards,
Cuong Phan
ServiceNow Technical Lead

litchick10
Tera Guru

I tried this and it is still defaulting to the interceptor page. Here are steps I took. Navigated to Knowledge templates, selected "Default" template and copied the sys Id from URL

find_real_file.png

I used it to a client on load script see below:

find_real_file.png