Knowledge Article feedback

[Abhijeet17]

Please help me understand where this popup could be scripted. This pops up when i click on helpful: No

I want to make this details textarea mandatory.

[Sumanth16]

Hi @Abhijeet17 ,

Please refer below thread:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869976

https://www.youtube.com/watch?v=URmgedGdZmU

Plz mark my solution as Accept, If you find it helpful.

Thanks & Regards,

Sumanth meda