Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Knowledge article is showing up as sys id in global search

Dhara1
Tera Expert

‎10-02-2024 01:41 PM

Hello All,

 

I am trying to search a knowledge article in ServiceNow global search or in Agent workspace global search, but it is showing sys id. Please find below screenshot.

 

 

Dhara1_1-1727901498188.png

 

Dhara1_2-1727901624940.png

 

 

 

Any idea on how to fix this?

 

Thanks in advance.

 

 

0 Helpfuls
  • 1,514 Views
11 REPLIES 11

Community Alums
Not applicable

‎10-10-2024 12:06 PM

Try repairing the knowledge v3 plugin

0 Helpfuls