Knowledge article is showing up as sys id in global search
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10-02-2024 01:41 PM
Hello All,
I am trying to search a knowledge article in ServiceNow global search or in Agent workspace global search, but it is showing sys id. Please find below screenshot.
Any idea on how to fix this?
Thanks in advance.
11 REPLIES 11

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10-10-2024 12:06 PM
Try repairing the knowledge v3 plugin
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10-10-2024 12:40 PM