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Knowledge article is showing up as sys id in global search

Dhara1
Tera Expert

Hello All,

 

I am trying to search a knowledge article in ServiceNow global search or in Agent workspace global search, but it is showing sys id. Please find below screenshot.

 

 

Dhara1_1-1727901498188.png

 

Dhara1_2-1727901624940.png

 

 

 

Any idea on how to fix this?

 

Thanks in advance.

 

 

11 REPLIES 11

Not applicable

Try repairing the knowledge v3 plugin