Knowledge Article Versioning

[mickydash2001]

Hi All,

For some knowledge articles, Version and article id is empty. There is no checkout button too for those articles. Can anyone tell what could be the reason?

[Karthiga S · Accepted solution]

Hello @mickydash2001 

Is the article is imported from somewhere? check the article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0826489 

if not, try

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683188

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862615

Please mark it Correct and Hit Like if you find this helpful!

Regards,

Karthiga