Resolved! Scheduled Job in Scoped App Development
Is there a way to get a scheduled job into your scoped app via the studio? Or is this a fix script the writes the scheduled job as a new GlideRecord insert to the scheduled job table?
Forum Posts
Resolved! Update of multiple records using glide record script
Hello All,I am trying to do a cleanup of some older RITM's that are effectively broken due to some workflow issues a few years back.I have the following script that will find any RITM's that are approved but have no tasks:var noTaskCounter = 0; var g...
Resolved! Approval flow is skipped
My goal is to get approval from 2 users on separate reference variables on the catalog item. Can anyone tell me what's wrong with this workflow activity? When I run it, it always skips the approval.
Updating sysapproval_approver table in UI Action
In our form we have 'Request Approval' button. When user clicks this button what are all the approvalrecords with state = 'Request Approval' has to be updated with state = 'requested'. For this we added below code in 'Request Approval' action.var gr ...
Resolved! How to send notifications to users selected in List collector variables on catalog items
Hi Friends, Could you please help me to find the below solution. My requirement : How to send notifications to users selected in List collector variables on catalog items shown below: below screen is of RITM which shows variable has 3 users selected,...
Unable to pull in employeeID attribute from AD via LDAP
Hi SN Community, I am attempting to pull in the employeeID attribute from an AD user object to its corresponding ServiceNow user record but without any joy. I have specified the employeeID attribute in the 'Attributes' field on the LDAP Server form,...
Request get cancelled when approval is pending after 10 days
Hello All,The requirement is to Explore on time limits for approving a request (reject after certain amount of time ) — If the approver does not approve the request within 5 business days, a notification should go to the approver asking them to appro...
Resolved! Business Rule to update a List type field.
Hello Everyone, I have written a business rule to update a List type field, without clearing the existing values. The following script, returns duplicate values to the field. Please suggest how can I overcome this issue. var users = gr.u_report_...
How to build Gantt Chart Report for a custom table?
Hi Team, We have created a custom table. We want to generate a Gantt Chart Report on it. Could you please help me how could i achieve this? Is service now providing any OOB report types? If not, any other external report libraries available? Thanks i...
Resolved! Save record in glidemodal window without closing it
Hi guys, On agile board we have a list of stories. You can open a story by clicking on a number, which if I'm not mistaken is a glide modal window. We have the same UI actions as on a regular story form, but the save and update buttons here both clos...
Scope App Rollback
Hi, I have updated a scoped app and published the app to my dev instance via studio to as version is 1.7.2 . Before i update the app on prod (current version is 1.7.1) i want to know in case i needed to roll back the changes from Prod instance( onc...
Resolved! Adding an attachment to scope application
Hi, I'm developing a scope application. As part of the development, I need to add an attachment to a record so that the record and its attachment will be a part of the application. I was able to add the record to the update set of the application but...
Resolved! Change value of variable in active RITM and task
Hi All, Suppose i have an active RITM and its 4 tasks. I have a reference field which is auto-populated based on user selected in requested for field. Suppose my Requested For = John and his Location is getting auto-populated once his name is select...
Mail script/html - how to add a thick line to separate sections
Hi, I appreciate everyone responding to my questions. I have another html / mail script question. I would like to add a thick line to cleanly separate different sections of the report. I can't seem to get it to work. Thanks! This is part of the cod...
How can i hide list context menu based on condition not satisfied
Hi, I have created a custom UI Action -List context menu for a custom table. In this UI Action, I've provided a condition to the UI Action. But when condition is not satisfied the List context menu, I can view list context menu action and when click...
