Hello Experts
As an admin, when i login through to the service portal I am able to view the default knowledge base, its categories and the articles within it.
But when i impersonate another user with no role i am not able to view the knowledge page at all.
Everything else seems to be working fine on the service portal. Also, I did make sure that, my knowledge page is checked as 'public'.
ITIL are getting a 404 error
Has anyone faced a similar problem before? I have spent a fair amount of time troubleshooting this and with no luck.
Any help would be appreciated.
Thanks in advance,
