Knowledge base article export with images

Moedeb
Tera Guru

‎04-07-2022 11:29 PM

Wondering if anyone knows of a way to export knowledge base articles into word for example, or PDF or whatever that would keep all text, formatting and images?

Ultimately we are going to be moving to a new instance of ServiceNow and would like to not have to rewrite and create new images for the knowledge articles we want to keep.

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Community Alums
Not applicable

‎04-07-2022 11:44 PM

Hi @Moedeb ,

Try creating a UI Action with this code :

function createDoc() {  
  var sysparm_table = g_form.getTableName();  
  var sysparm_sys_id = g_form.getUniqueValue().toString();  
  var url = sysparm_table + '.do?DOCX&sys_id=' + sysparm_sys_id;  
  window.open(url);  
}

 

Or, refer to this thread which is as per your requirement: https://community.servicenow.com/community?id=community_question&sys_id=ac2d03a9db9cdbc01dcaf3231f96...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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