knowledge base articles in short description search field incident?
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‎12-20-2017 10:18 PM
shloke04 Developer Community harshtimes
I need to search knowledge articles from short description field configured on incident form
in the knowledge search how can we configure the results from knowledge articles?
we have domain separated instance
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‎12-20-2017 10:27 PM
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‎12-20-2017 10:54 PM
go for Contextual search and configure incident table
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‎12-20-2017 11:37 PM
can we restrict users of child domains access the articles of parent domains also?
like aaaa is parent domain and bbbb ,cccc,dddd are child ones can i restrict dddd domail to search articles related to aaaa,bbbb,cccc,he should be only able to see his articles?
aaaa/bbbb
aaaa/bbbb/cccc
aaaa/bbbb/cccc/dddd
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‎12-20-2017 11:47 PM
I also dont know. I'll see it and inform you.