Knowledge base articles should be visible to some specific users on their front page

Stella5
Kilo Contributor

‎05-16-2017 10:57 PM

I have 3 knowledge base ,i want knowledge articles should visible to whom can read the article not to all users .

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Shishir Srivast
Mega Sage

‎05-16-2017 11:04 PM

You can try to add group of users under Can Read tab on your knowledge base. Also can you please let me know what do you mean by front page. Thank you!



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Stella5
Kilo Contributor
In response to Shishir Srivast

‎05-17-2017 10:14 PM

I have added the user in can read tab .But when they are logging from their account ,they are not able to see knowledge articles .


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sb1186
Kilo Guru
In response to Stella5

‎05-17-2017 10:55 PM

Hi Stela,



Could you please confirm if the articles that the users, defined under Can Read, are trying to access are in Published stage?


Only the Published articles can be viewed by end users.



Also, the users defined under Can Read of a particular Knowledge Base can refer and view articles only belonging to that Knowledge Base unless it is public.



Regards
Supriya Bisht